IDR that learns

Every result makes the next claim stronger.

Recourse runs every step of IDR, then puts what it learned to work on the next claim.

Recourse dashboard showing active claims, value at stake, workflow stages, deadlines, and the claims queue

The full feedback loop

Most IDR systems stop at filing. Recourse learns from what happened.

Because Recourse runs the full process, it sees the claim, the decisions made, and the result. That result improves the next round.

More claims completed

Keep every eligible dispute moving from intake through filing.

More recovered per claim

Use claims intelligence to strengthen the ask and the evidence behind it.

01

Claim selection

Find the claims worth pursuing.

Recourse reads your claims and remittance data, confirms eligibility, maps every deadline, and prioritizes the disputes with the strongest recovery potential.

Recourse claim intelligence showing eligibility, estimated recovery, deadlines, and recommendations for claims worth pursuing

02

Submission intelligence

Build the strongest case for each one.

Claims intelligence guides the offer and supporting argument. Recourse assembles the evidence, addresses every statutory factor, and files the complete submission on time.

Recourse submission intelligence showing completed evidence, an approved brief, passed checks, and offer strategy

03

Outcome capture

Capture the result.

Recourse records the payer response, determination, award, and recovery, including which arguments the IDRE credited and where the payer conceded.

Recourse recovery analytics showing dollars recovered, net to provider, recovery multiple, monthly recovery, and payer performance

Applied to the next claim

The result changes the next decision.

What the IDRE credited, where the payer conceded, and what was recovered improve which claims Recourse pursues, what it asks for, and which evidence it puts forward next.

What learning actually means

The next claim starts with evidence from the last one.

Recourse connects every result to the claim, payer, ask, and evidence behind it. Then it puts that lesson to work on the next similar claim.

A claim is decided

Recourse captures the result

  • Payer behavior

    Where the plan conceded

  • IDRE reasoning

    Which evidence was credited

  • Recovery

    What was awarded and collected

The next similar claim

Three decisions get better

  • Pursue

    Rank the next similar claim

  • Ask

    Set the offer with real outcome context

  • Build

    Lead with the evidence that moved the result

That is the closed loop

Every decided claim gives the next one a better starting point.

What the loop changes

Here’s what this means for your claims.

The learning loop improves recovery in two ways: it makes more eligible claims worth pursuing, and gives every completed filing more recovery potential.

01

More claims pursued

Automation lowers the filing threshold.

02

More recovered per claim

Each result improves the ask and evidence.

First lever: claim coverage

Lower the filing threshold. Recover more.

Recourse monitors payment data for IDR opportunities and automates the work from eligibility through submission. That makes smaller claims economical to pursue and opens more of your eligible claim pool.

More claims identified. More disputes completed. More dollars recovered.

What automation changes

Reach deeper into the claim pool.

Automated monitoringAutomated submissions
Recourse lowers the filing thresholdA claim-value distribution showing Recourse reaching lower-value eligible claims than a traditional manual process.With RecourseCurrent processMore claims pursuedIncreasing claim value →

Lower threshold

Automation makes smaller claims economical to pursue.

Larger claim pool

More eligible claims can move through recovery.

No new work queue for your billing team. Your team handles exceptions while Recourse runs the process.

Second lever: recovery per claim

Winning is not the same as recovering.

Across 5.7 million decided claim lines, a filer's win rate does not tell you how much it recovered. What it asked for does. Finishing more disputes creates the opportunity. A stronger filing strategy increases the value of each one.

Read the methodology →

What actually moves recovery

Filers sorted by how much they ask for, into four groups of equal claim volume. Dollars awarded for every $1 in the health plan's offer.

Recovery multiple
10x
7.5x
5x
2.5x
2.08x
3.14x
4.08x
9.71x
Bottom quarterSecondThirdTop quarter
asks 2.62xasks 4.27xasks 6.85xasks 19.3x

And the win rate while that happens

88.1%87.1%88.9%76.0%

Increasing ask →

Bottom quarter by ask

88.1%

Win rate

2.08x

Recovered per $1 offered by the plan

Third quarter by ask

88.9%

Win rate

4.08x

Recovered per $1 offered by the plan

Twice the recovery. The same win rate.

RecoveryWhat you collect
=
AskNo fixed ceiling
×
Win rateCapped at 100%

Win rate has a ceiling. Ask strategy does not.

Recourse strengthens the offer and the evidence behind it, so each completed filing has more recovery potential.

CMS Federal IDR Public Use Files, 2025, out of network emergency and non-emergency. 5,722,651 decided claim lines after removing repeated line items. Filers are provider email domains with 500 or more priced lines, 126 of them. Recovery multiples are computed on the 3,437,726 lines where CMS reports a qualifying payment amount, and are capped at the 99th percentile. Multiples are ratios of offers, not dollar amounts. The relationship between ask and win rate varies by specialty.

Aligned incentives

Contingency, in one sentence.

Our compensation comes only from the recovery we create for your organization.

Contingency, in plain English

We only earn a fee from dollars we recover for you.

No recovery means no success fee.

The success fee is agreed based on the scope and claim profile. It is earned only on dollars Recourse recovers.

See my CMS benchmark →

Easy to adopt. Built for healthcare.

Built to fit your operation, not replace it.

Your team keeps working in the systems it already uses. Recourse starts with the standard 837 and 835 files you already produce and runs IDR alongside your current workflow.

  • Works from your existing 837 and 835 files
  • No new system of record
  • BAA available for handling PHI
  • Least-privilege access, audit logging, and encryption in transit and at rest

Your IDR report card

We graded all 649 IDR filers. See yours.

Your one-page report card shows six grades, your dollar gap, and what to fix first. Every grade is a percentile against filers who ask as much as you do.

Federal IDR report card

Six peer-graded measures

649 filers graded

Coverage

Are you finding every eligible claim?

Ask

Do you ask for enough?

Execution

Do you finish what you start?

Cost

What does recovery cost?

Conversion

Do strong asks turn into awards?

Consistency

Is it a system, or is it luck?

Your peer position · Your recovery gap · Your first action

We’ll send your one-page report card with your grades, peer position, and recovery gap.